In a high-velocity product environment, whiteboarding is often mistaken for a simple brainstorming session. However, for design leaders, it is a critical operational tool used to visualize complex systems, map user journeys, and align cross-functional stakeholders before a single pixel…

On September 24, 2024, I was contacted by a U.S.-based recruitment agency regarding a remote Senior Service Designer contract for the Canadian public sector – Government of Alberta. The requirements were specific: quarterly in-person sessions, a six-month duration, and a…

Design Thinking is frequently misunderstood in the corporate world as a series of creative workshops or a collection of colourful sticky notes. For a Design Executive, however, Design Thinking is not an event – it is a rigorous strategic framework…